Advanced Driving Academy is the trading name of Alba Advanced Driving Academy Limited, registered in Kenya, Number PVT-3QU7LG55. Registered office: Fifth Avenue Office Suites, Ngong Road, Nairobi. These Terms and Conditions govern your use of this website and any training, assessment, or consultancy services booked through it. By using this website or booking a course, you agree to be bound by the terms below.

1. The Website

1. All content on this website constitutes the intellectual property of Advanced Driving Academy and may not be copied, replicated, or distributed without prior written authorisation.
2. This website is for consumer use only and is designed to provide consumers with an accurate representation of our products and services.
3. You may not request, receive, use, or share information from this website for commercial purposes.
4. Account credentials must be treated as confidential and protected appropriately by the account holder.
5. We reserve the right to control, edit, restrict, disable, or delete account data where a breach of these terms occurs.
6. You are responsible for arranging your own access to this website.
7. We do not accept any responsibility for any errors or omissions.
8. If you have concerns about content on this website, please contact us at [email protected].
9. Information provided on this website is general in nature and should not be relied upon to guide decision-making.
10. Information and pricing may change at any time without notice or liability.
11. While we make every effort to ensure accuracy, we accept no liability for the accuracy or completeness of the information provided.
12. Products and services are subject to availability, with no guarantee of continued provision.
13. These general terms apply alongside any product-specific terms; where the two conflict, the product-specific terms prevail.
14. Website contents are made available for browsing only and may not be reproduced.

2. General Terms and Conditions of Business

1. A 25% deposit is required to secure a practical training booking, with the remaining balance due in the final week of training. Full payment becomes immediately due if course completion is delayed at the request of the client.
   • Cancellations made more than 21 days before the course date will forfeit the deposit.
   • Cancellations made within 21 days of the course date will incur the full course fee.
   • Trainer substitutions or rescheduling may be possible where sufficient notice is given.
   • All cancellations must be given in writing — verbal cancellations will not be accepted.
2. Payments should be made to Alba Advanced Driving Academy Limited, quoting the relevant invoice number as reference. Non-payment of the final balance may result in cancellation of training and full charges being applied.
3. Where a course must be varied, we will communicate this promptly and endeavour to meet the original booking conditions. If we need to cancel a course, we will arrange for you to attend an alternative course, or process a prompt refund.
4. We endeavour to ensure the accuracy of all course information but do not accept any responsibility for any errors or omissions.
5. Disputes relating to external examinations remain strictly between the delegate and the relevant examining body; we accept no responsibility for the outcome of such disputes.
6. Clients must ensure that any training booked complies with Driver Hours Regulations, including required rest periods.
7. We provide training on a practical basis wherever possible, following an assessment of the delegate's capability, provided this does not compromise Health and Safety. Our trainers may refuse to train a candidate they consider unsuitable.
8. Where a client employs one of our trainers directly within three months of the training being delivered, the client must notify us and pay a placement charge of a minimum of KES 850,000, plus any additional fees for specialised training. All such charges are due within 14 days.
9. Any training venue provided by the client must be fit for purpose; our trainers reserve the right to cancel a session at full charge if it is not.

These terms are binding upon delivery of training and supersede any conflicting conditions imposed by the customer. Any modification to these terms requires the signed consent of our management.

3. Refund Policy

If a refund is payable to the Customer for any reason, it will be completed within 14 days of becoming due. This refund will be calculated after any administration and cancellation costs have been deducted.

4. Conditions of Business – Driver Training

• A full training day is 7 hours in length; a half-day is 3.5 hours, with mandatory breaks built into the schedule.
• Payment must be received 7 days prior to the course completion date, unless alternative account arrangements have been agreed.
• No allowance can be made for the non-attendance of a driver booked onto a test or course unless a minimum of 14 days' notice is given in writing.
• We prioritise the highest possible levels of road safety at all times, and reserve the right to discontinue training where a driver is deemed unsuitable for further training.
• Where training time is lost to adverse weather conditions, it will be rescheduled. Any additional training time added as a result will be charged to the customer at the normal rate.

5. Terms of Business – Online Driver Training

• Content on our online training platform is the intellectual property of Advanced Driving Academy and should not be shared, copied, edited, sold, or distributed without our prior written consent.
• Account credentials must be kept private and confidential. Breach of this condition may result in the deletion of the account.
• Group Leaders are responsible for the data protection of their group members' information.
• For customers in East Africa, accounts are jointly managed by ROLSS and Alba Advanced Driving Academy, both of whom may access training records for administration and support purposes.

If you have any questions about these Terms and Conditions, please contact us at [email protected].